FAQs
1. What is the rental period for the items?
The rental period commences on the specified start date and time and terminates on the specified end date and time as outlined in the rental agreement.
2. How is the rental fee structured?
The total rental fee is divided into a non-refundable deposit due upon signing the agreement and the remaining amount due on or before the start of the rental period.
3. What is the purpose of the security deposit?
The security deposit covers any potential damages or missing items. It will be refunded within the specified number of days after the return of the rented items, provided there are no issues.
4. How are delivery and pickup handled?
Fable Events will deliver the rented items to your location on the start date and pick them up on the end date at the agreed-upon times. Any changes to the schedule must be communicated and agreed upon in writing by both parties.
5. Is there a delivery fee?
Yes, there may be a delivery fee based on the distance and location of the delivery. The specific amount will be communicated to you during the booking process.
6. What are my responsibilities regarding the care of rental items?
You are responsible for utilizing the rented items with due care and diligence, ensuring their return in the condition received, excepting normal wear and tear. Damages may result in charges for replacement costs.
7. What are my responsibilities regarding the care of rental items?
You are responsible for utilizing the rented items with due care and diligence, ensuring their return in the condition received, excepting normal wear and tear. Damages may result in charges for replacement costs.
8. What happens if I need to cancel my rental?
If you cancel your booking, the deposit paid will be forfeited.
9. What should I do if the items are delivered stacked?
If items are delivered stacked, you are required to stack them back in the same manner for pickup, unless you have paid for setup and takedown services. Failure to comply may result in additional charges.
10. Can the delivery and pickup times change?
Yes, Fable Events reserves the right to adjust the delivery and pickup times if necessary. Any changes will be communicated to you as soon as possible, and your flexibility is appreciated.
11. What is the Rental Company's liability?
Fable Events is not liable for any injuries or damages resulting from the use of the rented items. You agree to indemnify and hold Fable Events harmless against any claims, damages, or liabilities arising out of or related to the use of the rented items.